![]() The Jabra headset device is indeed a USB Composite Device and setting the "Client Audio Redirection" and "Client Microphone Redirection" as Prohibited gave us the result of just "Policy Restricted" for the Jabra Device under Devices. While we're not using Linux (we're using Windows), I think the following forum thread is a similar issue to ours: I have gone through the following guides/forum threads: Not sure if this is an app issue or a HID redirection issue, or something else? We can select/deselect the HID device, but we couldn't get it to show up in the Jabra Direct app. We thought perhaps we need to split the device and redirect the HID device, so we've done this: I have tried adding the "AutoRedirect" reg key here, as per this guide (see bottom of page). For my webcams, they can be switched to generic virtual channel and work just fine within the Citrix session: Has anyone solved this iMac 21.5, macOS 10. However, it shows "Optimized, Policy Restricted" and we can't switch to generic virtual channel (full redirection). JVG64 Author Level 1 9 points 'install for all users on this computer' Greyed out while running Installer on MacOS Sierra 10.12.6 I am attempting to install an application (Jabra Direct) - I cannot continue the install beyond the 'Destination Select'. First of all, here's the VID & PID of the Jabra headset:Īs you can see in the screenshot below, the VID & PID matches what is found under Device Management (screenshots above). We are familiar with how device redirection works and have set this up for other devices in the past. Modify a previous configuration by uploading an existing MSI package or ZIP archive. Alternatively, create ZIP archives for local server deployment. To use a device in a Citrix session, it needs to be redirected. SELECT YOUR PLATFORM WINDOWS DESKTOP Create MSI packages, for installation on end user PCs, containing device firmware, device settings, the Jabra Device Updater and options for Jabra Direct. We're trying to get the device to show up in the "Jabra Direct" app (installed on the VDA):Īside from the above issue, the headset's microphone works just fine when tested inside the Citrix session at The headset is compatible with Citrix according to this article here: We have a Jabra Pro 930 headset and this is to be used by multiple call center support engineers within a Citrix session. I've looked through documentations and forum threads and couldn't figure out this one, hope someone can help me out here.
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